The flip side to thank you

Years ago I worked as a clerical temp in an office.  I don’t remember the names of the people I worked with but I do remember one thing about the office manager.  Whenever someone thanked her she replied with a firm, vocal, confident “You are welcome.”  No grunts.  No “aw shucks.”  No “you bet.”  But always a clear “you’re welcome.”

I liked that. 

Twenty years later I still think of that when someone thanks me and I reply with a grunt or a “no problem.”  Sad to say I have not mastered this yet.  But I still want to.  I need to remember to not try to talk them out of the gratitude by downplaying it.  And what does “you bet” even mean?

You’re welcome.  That’s all that needs to be said.  That really is the perfect response.

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